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Crisis Resources

Local Contacts 

Suicide Prevention - 1-800-273-TALK (8255)

            Call answered with message from the National Suicide Prevention Lifeline, stating that you will be routed to the nearest crisis center. Calls from Manteno are automatically routed to a center in the western Chicago suburbs. The person who answers the phone is a trained volunteer, who is able to provide counseling immediately, but can also provide referrals for follow-up counseling in the Kankakee area or your preferred area.

Suicide Prevention - 1-800-SUICIDE (800-784-2433)

           Calls are answered with a message from the National Suicide Prevention Lifeline and are handled as described above.

Immediate Counseling - Anyone -  Boys' Town National Hotline


           The call is answered with a message to press #1 for English, and then routed to a trained short-term crisis counselor. Although their focus is on helping children, parents and families, they can provide immediate counseling to anyone, no matter your age, and also provide referrals to groups, agencies and shelters in your area.

Mental Health - Counseling -  Personal Care Behavioral Health Services

1-800-423-8070 (on the back of the insurance card)

           A receptionist will first ask for your Personal Care ID#, and then ask if it is an emergency. If it is an emergency, you will be patched directly to a case manager/ counselor in their Florida office who can speak with you immediately. If it is a non-emergency, you will be given the contact information for three (3) mental health providers in your area. You would then call to make an appointment with one of those providers, and call back to the original number to let them know you have an appointment, so you can get the needed pre-authorization-this pre-authorization is provided immediately.

Mental Health /Family Counseling  - Oakside Clinic

815-933-2240   Walk-ins possible depending upon situation-1905 W. Court St, Kankakee

            A receptionist will answer your call and take basic information such as your insurance coverage. If it is an emergency, you will be connected to the mental health unit of a local hospital. If a non-emergency, you will be given an appointment for individual or family counseling, unless you are on Medicaid, in which case you would be referred to group counseling. You may also walk-in and will not be turned away.

Counseling - For Those Without Insurance -  Helen Wheeler Center

815-939-3543   No walk-ins accepted.

            A receptionist will answer your call and take basic information. Since this agency serves clients who don't have funding for counseling, if you have insurance, you will be referred to a different agency. If you don't have insurance, you will be given an appointment with a private therapist.

(Kankakee County Center against Sexual Assault) - KC-CASA

815-932-7273 or Crisis Line 815-932-3322   Walk-ins welcome- 1440 W Court St, Kankakee

            A receptionist who is trained in responding to victims of sexual assault will answer your call. If you call after hours (9:00 to 5:00), your call will go to the Crisis Line. You may be transferred to an answering service, where you would leave your contact information, and an on-call counselor will return your call. The counselor can work with you on the phone and also set up appointments for further counseling, support groups, and medical and legal advocates. The services are not just for victims of rape, but also their families, and people dealing with long-term effects of past sexual assault.

Substance Abuse -

                Manteno, IL has a wealth of highly-rated drug abuse centers to help you or someone close to you. http://drugabuse.com/usa/drug-abuse/manteno-il/ 

Substance Abuse -  Riverside Resolve Center

815-468-3241   Walk-ins fine- 411 W Division, Manteno 

            Your call may be answered by a receptionist who will ask what your concerns are, or you may be asked to press a number on your based on your needs. Depending upon your situation, the receptionist may make an appointment for you, or provide you with a referral. Services focus on substance abuse issues with children aged 12 and up, and their families, including outpatient services, as well as residential services for adolescent males.

Domestic Violence - Harbor House

815-932-5814 or Hotline 815-932-5800   Walk-ins fine but must call first (they don't give address out)

            Your call will be answered by someone trained in domestic violence issues. Services include counseling, emergency shelter, and other needs of victims of domestic violence.

Youth Emergencies -Aunt Martha's Youth Services

815-937-0100   Walk-ins for emergencies- 355 N. Schuyler, Kankakee

            This agency works with children. Your call will be answered by a receptionist, who will ask the age of the child. Your call will then be transferred to a case worker.

Girls/Women who are pregnant in difficult situations  - Birthright of Kankakee

815-937-5881 or Hotline 800-550-4900   Walk-ins welcome-555 S. Schuyler, Kankakee

            On weekdays between noon and 4:00, your call is answered by a volunteer. After hours, it would go to voicemail. On the weekends, the call is forwarded to the Hotline. Services are for girls or women who are pregnant in difficult situations. After you explain your situation, the volunteer would describe what resources would be available to you.

National Contacts

Domestic Violence Hotline   1-800-799-SAFE

The National Domestic Violence Hotline offers support and referrals to local service providers to victims of domestic violence and those calling on their behalf. Highly qualified and trained Hotline Advocates answer every call.  http://www.ndvh.org/

Friends of Battered Women and Their Children: 1-800-603-HELP

Friends of Battered Women and Their Children has a 24-hour crisis line as well as referral services, in addition to their individual and group counseling, and counseling for abusers. Anyone with problems dealing with domestic violence is eligible. http://www.afriendsplace.org/

Teenline1-800-522-Teen (8336)

Help from trained persons in the field of dating violence

Rape and Sexual Assault  1-800-656-HOPE (4673)

Rape, Incest and Sexual Abuse National Network Hotline also provides information and local referral information.  http://www.rainn.org/

Child Abuse and Neglect  1-800-25-ABUSE (252-2873)

To report suspected child abuse or neglect, receive advice and referrals, call the Illinois Department of Children and Family Services.

Abuse of the Elderly  1-800-252-8966  

1-800-279-0400 after hours, weekends and holidays
The Illinois Department of Aging Hotline provides resources and support for elderly persons and their caregivers. www.state.il.us/aging

Al-Anon Meeting Information: 888-4AL-ANON 

Al-Anon helps families and friends of alcoholics recover from the effects of living with the problem drinking of a relative or friend. Ala-teen is the recovery program for young people. Alateen groups are sponsored by Al-Anon members.

The Center for Substance Abuse Treatment (CSAT): 800-662-HELP

National, toll-free referral service for locating drug and alcohol abuse treatment programs that is operated by SAMHSA's Center for Substance Abuse Treatment.

Alcohol and Drug Helpline: 1-800-821-4357

Provides referrals to local facilities where adolescents and adults can seek help

American Council on Alcoholism  (800) 527-5344

ACA is dedicated to educating the public about the effects of alcohol, alcoholism, alcohol abuse, & the need for prompt, effective, readily-available, & affordable alcoholism treatment

EDAP (Eating Disorders Awareness and Prevention): 800-931-2237

Gay and Lesbian National Hotline: 888-THE-GLNH

Covenant House: 800-999-9999 

 Are you or a friend looking for answers to tough questions?  Covenant House Nineline can help. Call our hotline for advice about anything - anywhere, anytime.

National Runaway Switchboard: 800-621-4000 or 800-621-0394 (TDD)

Children of the Night: 1-800-551-1300

A runaway crisis hotline, but you don't have to be running away to call. 
Talk, 24hrs a day about anything. If they cant help, they will refer you to someone who can.

Youth Crisis Line: 800-HIT-HOME

No hassles, just help. Free, 24 hours a day.  If you are under 18, a real person will talk to you, tell you where to get help, and help give you hope.  No problem is too big or small.

S.A.F.E. Alternatives®   1-800-dontcut (366-8288)

S.A.F.E. (Self-Abuse Finally Ends) is a nationally recognized treatment approach, professional network and educational resource base, which is committed to helping you and others achieve an end to self-injurious behavior.

National STD Hotline: 800-227-8922

This hotline will answer general questions about STDs-their symptoms, transmission, treatment, and testing-and can also provide referrals to clinics and other hotlines.

Drug & alcohol rehabilitation and counseling 1-800-COCAINE

Refers callers to local drug and alcohol rehabilitation and counseling services, and provides literature on cocaine and crack.  http://www.800cocaine.com/

Narcotics Anonymous: 1-800-763-9000 

Refers callers to local chapters for information regarding the support & recovery of drug addicts.  http://www.na.org/

Marijuana Anonymous  800-766-6779

Marijuana Anonymous is a fellowship of men and women who share our experience, strength, and hope with each other that we may solve our common problem and help others to recover from marijuana addiction.  Use number to find a local meeting. http://www.marijuana-anonymous.org/

84 N Oak | Manteno, IL 60950 | Ph: 815-928-7000 | Fx: 815-468-6439